Meet our New Customer Service Representative

DSCN2399Dave Pocorobba recently joined the TWO MEN AND A TRUCK® office team as our customer service representative.  Dave relocated to Nashville from Philadelphia in June with his fiance.  His relocation to Tennessee was a new adventure and with that he had the opportunity to start a new career with TWO MEN AND A TRUCK® in November.  Dave focuses on all of our customer’s moving needs.  From the initial move set up to the final followup call, Dave ensures that your move is stress-free and an overall wonderful experience.  He loves the ability to help people and enjoys knowing that individuals put their trust in him to achieve their moving needs.

Thus far, Dave feels that TWO MEN AND A TRUCK® Brentwood-Franklin is a great place to work.  He stated that everyone chips in to help one another, and it is a very positive experience.  Dave’s advice to future TWO MEN AND A TRUCK® customer service representatives is to work hard and success will come. He believes that the ground work for success has been laid, and one just has to work to make it happen.  At TWO MEN AND A TRUCK® one can have fun and succeed at the same time.

For more information about TWO MEN AND A TRUCK® please visit our website at or contact us at 615.595.5929. “Like” us on Facebook and follow us on Twitter.

Touch-A-Truck 2013

Photo Oct 14, 9 45 37 AM

A few weeks ago TWO MEN AND A TRUCK® Brentwood – Franklin had the wonderful opportunity to participate in the Williamson County Parks and Recreation Center’s Touch-A-Truck.  This event allowed children to get up close and personal with all kinds of trucks and see their favorite toys in real life.  The look on most kids’ faces was priceless as they stood among the full-scale trucks.   We quickly found that the TWO MEN AND A TRUCK® moving truck was a favorite of the day.

They children got up in our truck, and it fascinated them to experience exactly how big our 26 foot truck is.  They loved being in a truck they could actually run in.  I think we even had a game of tag going at one point.  Between the horn honking and shrills of laughter, it was a great way to spend the day!

5 Halloween Costumes Made From Moving Boxes

With the cost of Halloween costumes on the up-rise, many people have begun to get creative with costume ideas.  If you just moved, and you are tired of looking at all those boxes in the corner, let us give you some ideas.  Boxes actually make great Halloween costumes for half the price of a costume you would buy at the store.  Here are some of our favorite costumes made from moving boxes.

1.  Bucket o’ Popcorn- This costume is incredibly easy. Simply use off white or yellow paper to create popcorn and paint the box like a popcorn container.  Use a red sand bucket for a hat.

2.  Hot Air Balloon and Balloonist- This is one of my favorite costumes.  You child will easily stand out among the trick or treaters.  This costume may look like it has difficult instructions, but it is really quite easy.  Take a box and make straps for it to sit on the child’s shoulders.  Use dowel rods and cardboard for the top and attach helium balloons. Simply pick up brown paper bags and fill them with something light weight (fiber-fill) for the sand air balloon costume.


3. Wall-E- Pixar animation character, Wall-E is a favorite among children .  This is a really cool costume, and it has wheels! The most difficult part of this custume will be the painting of the box.  Your child can either sit in the box or you can cut out the bottom of the box for he or she to stand. Wrap the goggles in aluminum foil or spray with metallic spray paint.


4.Barbie and Ken: As you can see this costume can be used for all ages.  I think this is hilarious.  These guys even tied themselves in and used a plastic for the front of the box.  Obviously for this costume, you would need a tall box. Other than covering or painting the box, the only other thing to do is dress like a Barbie!  barbie and ken costume.


5.  Stormtrooper- Have you ever wanted to be a Stormtrooper, but didn’t want to spend the money on an expensive suit.  Well this is your chance! This makes being a Stormtrooper very easy.  Just use two boxes to make the suit and  and draw the design on the boxes.  Wrap your arms and legs with white paper.


Other great costume ideas made from boxes are:

A Lego

A Yoohoo Box

A Train

A Washing Machine

A Robot
For more information about moving please contact TWO MEN AND A TRUCK® at (615) 595-5929 or  Follow us on Twitter @TMTBrentwood, or “Like” us on Facebook!



Congratulation, You have made the decision to move.

Everyone’s decision to move has mixed views on the actual moving process.  Moving can seem very stressful when picking the perfect moving company and worrying about possible broken possessions .

First start by researching the moving companies in your area. For more information of selecting movers check out our blog post How to Avoid a Risky Move or Protect Your

Two Major Types of Estimates:

Onsite Estimate:

A Moving consultant comes to your house and walks through your entire house and calculates the size of your shipment. We onsite any house over 2500 sq/ft or if a customer asks us.

Phone Estimate:

Every other move.

Comparing the Two:

Onsite estimates are more accurate because we can see everything with our own “eyes”. In order to get the most out of the over the phone estimate you have to be the Customer Service Representative’s (CSR) “eyes” for them.

Before you speak to the CSR you will want to prepare a list of questions. These questions will really depend on what your needs are.  Most major moving companies will offer complete full service moves but understand that this type of service is not going to be cheap.

Here are some questions to consider during your phone estimate:

Do they disassemble (D/A) and reassemble (R/A) your furniture?

My thought on D/A and R/A is this: If you like getting your hands dirty and you are physically capable of doing the work yourself, do it! You will save money and heres why:

All our movers carry tool boxes along with them on jobs so they can assist our customers with disassembly and reassembly of their furniture. That being said, most movers tool kits contain manual tools. If your bed is held together by a million wood screws it might be faster for you to do it.

Money Saving Tip: If you want us to R/A and D/A your furniture that will be a little time consuming, let your CSR know. That way we can send our movers with a drill to speed up the process. Or if your moving company does not provide a drill, wait to pack yours up and let your movers borrow it (just make sure you get it back!).

Are they licensed, bonded and insured?

Insured is the big one and heres why:

Example: Moving Company A is moving you out of your old home. Mike, a mover from Moving Company A is trying to carry your crazy heavy Sony Trinitron TV (A 20 year old monstrosity with a great picture) down a flight of stairs by himself. He successfully navigates the stairs only to have his fingers give out causing gravity to asteroid the TV into Mikes foot. No big deal you think, you needed to upgrade to a flat screen anyways, but Moving Company A is not insured. Mikes smashed up foot claim now gets filed against your homeowner’s insurance. This is not a situation you want to be in.

Moral of the Story: Remember insurance is important and upgrade your Trinitron.

What is their policy on damages?

Disclaimer: Each moving company is different. Even TWO MEN AND A TRUCK® locations can have different polices on damages. I am only speaking for these locations. thats why its important to ask.

Our policy is if we damage any of our belongings, our movers will pick up the broken item from your home, take it to be repaired and bring it back to your home after it has been fixed to its previous state.  We have a special list of trained professionals to repair any damaged items.  We do this because this has been found to be most appreciated by our customers.

If the item is damaged beyond repair, we will either pay for the full current value or $2.25 per pound.  We will offer whichever amount is higher.  Many moving companies have a standard $0.60 per pound of any damage.  This can leave you with a very minimal amount of something that is actually very valuable.

How are their charges broken down?

Most companies will do hourly for local and binding or non-binding estimates for long hauls.

#1 Rule: If you get an over the phone estimate, make sure the estimator goes through a complete estimate. Its great to know how much the move costs per hours but its even more important to know HOW long that move will take.

What cost extra?

Moving Companies can charge extra for things like Stretch Wrap or going up stairs. In order to properly protect furniture like microsuede, leather and other fabric upholstered furniture we go through a lot of Stretch Wrap. If your company charges extra for this make sure you add that into their hourly cost.

Also consider a travel fee. Many companies have a standard travel fee to cover the mileage and gas of the truck.

3 Ways to Avoid Estimator Disappointment:

Estimator Disappointment is when a CSR tells you a price over the phone which sounds great but then you actually pay a lot more for the move. Keep in mind these 3 things to avoid Estimator Disappointment.

Leave off items: If you leave items off you will get a lower time estimate but those items still need to be moved. If you give false information you will get a false estimate. Once you hear that estimate, it is very hard to get that number out of your head, even when logic proves otherwis. This causes Estimator Disappointment.

Underestimating boxes: An average house has between 40-60 boxes. This is just like leaving items off but the customers are not aware they are doing it. Here’s an easy way to avoid this: Buy some test boxes. To get a better understanding on how many boxes you will have. Try purchasing some before your estimate and see how many items they hold so you will have a better understanding.

Only considering hourly rate: I think this is the biggest cause of Estimator Disappointment. Hourly rate is important but what comes with that hourly rate is equally important. Extras can add up quickly and inexperienced movers work slower then professionals.

The time window:  Because the nature of the movers job, the moving company will most likely give you a time window. Make sure to remember this on moving day.  Many times a move can run longer than expected, which is why we always give our customers a window of time.  Avoid estimator disappointment by remembering that you may have a three hour window for your movers to arrive.

By following this advice you will receive a better estimate and reduce Estimator Disappointment making the moving process a little less stressful.

Note: Check out more moving information on the TWO MEN AND A TRUCK® Las Vegas Page. Also, if you have any questions please give us a call at (615) 595-5929.

A Day in the Life of a Mover

Ever wondered what it’s like to be a mover.  Each day a mover get to see new and exciting places.  They traveling to interesting places and see experience things many others don’t.  Take a glimpse at our slideshow to see into a day in the life of a mover.  All of these images are from real moves right here in Franklin, TN


Let the Competition Begin!

The Office - Season 9

What is an office that doesn’t know how to have fun? In our opinion, not a very productive one. One of our core values is “Be your best and have fun.”  We take this to heart because if you have great work environment, you will have a successful company.  Currently, we are doing this by creating some friendly competition in the office.

With it being the football season, our franchise has created a little challenge with the company down the hall. Each week, each participating employee predicts the winning teams in college football.  Most people think that is pretty easy.  Think again!  Not only do we have to predict the winning teams, we also have to agree with the spread of the game. After each week the correct guesses are tallied up and we keep track of the standings.

This competition has really brought out our competitive side, and we are determined to win. During our 4th week, TWO MEN AND A TRUCK® co-owner, Gordon Shaffer took the lead by 1 point. As we approach our 5th, we have been pushed into a tie with our fellow neighbors. Each week gets more difficult as the games get more unpredictable.  Stay tuned to see if the trophy comes back to TWO MEN AND A TRUCK® this year!